At a Glance

At Nestlé Professional, we’re committed to being your inspiring growth partner. We provide creative, branded Food and Beverage Solutions, which enable you to be highly innovative and delight your consumers.

Consumer behaviour is constantly changing. People spend more time eating and drinking out. As the industry develops, so do we. The Food-service business of Nestlé was created in 1976 and evolved to Nestlé Professional in 2008, to partner with the everincreasing foodservice operators around the world.

We combine global thinking with local understanding thanks to 15 dedicated foodservice factories, culinary centres, our Beverage Centre in Switzerland and over 10,000 employees in more than 97 countries, including a large number of skilled chefs.

" MAKING MORE POSSIBLE "

Our Expertise

The Beverage Centre(Orbe, Switzerland)

The Nestlé Professional Beverage Centre in Orbe, Switzerland plays a critical role in our development of new beverages. Experts from all over the world come there to:

• • Develop beverages and systems that are reliable and profitable.
• • Develop and refine the business models that will support our new Beverage Solutions, so there’s minimum commercial risk for you.
• • Research and analyse consumer preferences and trends so our beverages sell.
• • Help us launch and market our new solutions to build customer demand.

The Customer Innovation Campus(Solon, USA)

The Nestlé Professional Customer Innovation Campus in Solon, USA, brings together chefs, food technologists, product developers to work side-by-side with foodservice professionals to develop:

• • Creative Branded and innovative culinary solutions
• • Insight on Consumer trends, including nutrition, health and wellness
• • Customized menu and food solutions
• • Marketing and business solutions
• • Tailor-made operational processes for customer kitchens and facilities

Nutrition, Health & Wellness (NHW)

At Nestlé Professional, we are committed to increasing the nutritional value of our products whilst improving taste and pleasure. We believe in a balanced healthy lifestyle and eating habits, and we actively support their promotion. Understanding our operators and their consumer needs is core to our Nutrition, Health and Wellness (NHW) strategy at Nestlé Professional

Key Pillars of the Nestlé Professional NHW strategy

• •Strengthen our brands to meet Out-of-Home food industry needs
• •Increase knowledge and understanding of nutrition and its culinary application to great tasting foods and beverages.
• •To be seen as the 'Best in Class' partner of the foodservice industry
• •Science and research make up the foundation on which we can deliver products and services to satisfy our customers and, ultimately, consumer needs.

Creating Shared Value

"Creating Shared Value" is Nestlé's fundamental business principle, which states that in order to create long-term value for shareholders, we have to create value for society. How we do business is based on sustainability ensuring that our activities preserve the environment for future generations. At the same time, with Creating Shared Value, Nestlé goes beyond sustainability, to create value for shareholders and for society through its activities, for example in terms of job creation, taxes to support public services and development through positive economic activity.

Water Usage

• Globally, Nestlé has reduced its water withdrawals by 32% since 2000, while production volume increased by 73%.
• This reflects: Water reduction initiatives at factory level, which form part of the continuous improvement efforts driven by Nestlé Continuous Excellence (NCE).
• Changes in our product mix reflecting an overall strategy towards more value added

Energy & Emissions

Since 2000, Nestlé has reduced its energy consumption by 3% whilst increasing its production volume by 73%. This reflects: Energy reduction initiatives at factory level, which form part of the continuous improvement efforts driven by Nestlé Continuous Excellence Changes in our product mix reflecting an overall strategy towards more valueadded products Changes resulting from acquisitions and divestitures. 12.3% of our total on-site energy use has come from renewable sources.